Total Offroad & More

Andrew Maurer 5 months ago

Greg did the windows on my truck, I was concerned about the color matching the factory tint, Greg explained the difference in the tint they use and pointed me in the right direction. He was exceptional to deal with and I would highly recommend going here for any tinting needs.

Suzanne Velasco 5 months ago

Greg is hands down the best! He tinted both of my cars (Subaru and Camry), and after seeing his work, my whole family went to him too!! My son, my mom, and my sister. Every single job came out flawless. Super professional, detail-oriented, and you can tell he really takes pride in what he does. The quality is top-tier and everything looks amazing. If you’re thinking about getting your windows tinted, don’t even hesitate!!! Greg is your guy. Highly recommend!

Steven McCarty 5 months ago

I took my newly purchased 1979 Jeep CJ5 in for inspection and to have a new exhaust put on (it was squealing from the passenger-side header), on Sep 29, 2025. They said they could do the headers, but not the exhaust. They explained that, after they put on the headers, I could take it to have the rest done at an exhaust shop or they could take it for me. Not wanting to hear the noise open headers would make, and wanting them to handle the entire job, I chose to have them take it to the exhaust shop. The person that went over my vehicle stated that it in pretty good shape but could use a new water pump and a coolant flush. Wanting to give them some work, I opted for them to do that as well. They would order the parts and contact me to bring the vehicle in stating that it should take a full day to get it done. I payed a partial payment and waited...I didn't get it back until over a month later. Instead of a play-by-play, here is a little breakdown of my experience: * Nice people in-person, but poor communication, unnecessary delays, and shoddy service. * Said it would take a day and took over a month. * They asked me to contact the person I bought the vehicle from because they could

CEM Karabulut 6 months ago

I had a very disappointing and frustrating experience with this place. I called about 15 days in advance to schedule a window tint appointment for my Tesla and clearly mentioned that I had a Groupon coupon. They told me they would accept the Groupon and only charge an additional $100 for the Tesla. I called again later to confirm and accepted the offer, and we scheduled the appointment. However, when I showed up, they suddenly changed the price and tried to charge me an extra $170 instead. This was completely different from what we agreed on over the phone. The staff was also extremely rude and unprofessional. There was no attempt to honor their original quote or even explain the situation properly. It felt like a classic bait-and-switch tactic. I drove a long distance and didn’t have time to reschedule, so I was basically forced to pay the higher price. Very dishonest business practices and terrible customer service. I would strongly recommend avoiding this place. There are plenty of other shops in the Chicago area that are much more transparent and respectful.

brian sondker 6 months ago

It’s disappointing to see that Total Off-Road appears to be operating under the same questionable practices that gave 4WP such a poor reputation in the past. Years ago, I stopped using 4WP after a frustrating experience and moved my business elsewhere. Recently I purchased tires, wheels, and TPMS through AmericanTrucks, which included free mounting, balancing, and installation. The work was outsourced through Install Connect and assigned to Total Off-Road since they were the closest shop to me. Given my past experience with the former 4WP location (now Total Off-Road), I wasn’t thrilled—but I decided to give them a chance. Since I also had leveling struts ready to install, I figured it would be easier to have everything done in one appointment instead of making multiple trips to different shops. Before the work began, I confirmed the quote (verbal, shame on me for not getting it in writing) three separate times: $150/hr for 3 hours plus shop fees, totaling roughly $450–$475 to install the struts and an alignment. However, at checkout I was presented with a bill of about $755. I was told the tire mounting, balancing, and installation were billable—and that the labor rate had i